Your product is live. But is it actually working?
Just because you've built and launched doesn't mean it's landing the way it should. Let's figure out why and what to do about it.
This is me
Building a product doesn’t guarantee it works
Here are a few reasons why our customers choose Influx.
Here are a few reasons why our customers choose Influx.
Thinking beyond how it looks
I look at the flows, the logic, and the gaps between what you built and what users actually do. Not surface-level UI tweaks but the real stuff that affects whether people stick around or drop off.
I've spent years working across SaaS, marketplaces, and product-led businesses, helping people step back and see their product with fresh eyes.
See your product through your users' eyes.
Spot what's broken before rebuilding anything.
Recommendations based on what's happening, not what's assumed.
Data Analysis
Data analysis is at the heart of effective decision-making. Our team utilizes advanced techniques to interpret data, uncover trends, and provide actionable insights. By visualizing key metrics and simplifying complex information, we empower businesses to make informed choices. Whether it’s optimizing current processes or planning for the future, our insights help you stay ahead of the curve.
Discover hidden opportunities.
Drive decisions with data.
Prepare for future trends.
Finalize Product
Bringing your vision to life requires meticulous attention to detail. From final adjustments to thorough testing, we ensure your product not only meets but exceeds your expectations. Our team works closely with you to ensure every feature aligns with your goals. Once completed, we guarantee a seamless handover, leaving you with a high-quality solution ready to make an impact.
Guarantee superior quality.
Tailored to your needs.
Smooth delivery process.
Thinking beyond how it looks
I look at the flows, the logic, and the gaps between what you built and what users actually do. Not surface-level UI tweaks but the real stuff that affects whether people stick around or drop off.
I've spent years working across SaaS, marketplaces, and product-led businesses, helping people step back and see their product with fresh eyes.
See your product through your users' eyes.
Spot what's broken before rebuilding anything.
Recommendations based on what's happening, not what's assumed.
Data Analysis
Data analysis is at the heart of effective decision-making. Our team utilizes advanced techniques to interpret data, uncover trends, and provide actionable insights. By visualizing key metrics and simplifying complex information, we empower businesses to make informed choices. Whether it’s optimizing current processes or planning for the future, our insights help you stay ahead of the curve.
Discover hidden opportunities.
Drive decisions with data.
Prepare for future trends.
Finalize Product
Bringing your vision to life requires meticulous attention to detail. From final adjustments to thorough testing, we ensure your product not only meets but exceeds your expectations. Our team works closely with you to ensure every feature aligns with your goals. Once completed, we guarantee a seamless handover, leaving you with a high-quality solution ready to make an impact.
Guarantee superior quality.
Tailored to your needs.
Smooth delivery process.
Thinking beyond how it looks
I look at the flows, the logic, and the gaps between what you built and what users actually do. Not surface-level UI tweaks but the real stuff that affects whether people stick around or drop off.
I've spent years working across SaaS, marketplaces, and product-led businesses, helping people step back and see their product with fresh eyes.
See your product through your users' eyes.
Spot what's broken before rebuilding anything.
Recommendations based on what's happening, not what's assumed.
Data Analysis
Data analysis is at the heart of effective decision-making. Our team utilizes advanced techniques to interpret data, uncover trends, and provide actionable insights. By visualizing key metrics and simplifying complex information, we empower businesses to make informed choices. Whether it’s optimizing current processes or planning for the future, our insights help you stay ahead of the curve.
Discover hidden opportunities.
Drive decisions with data.
Prepare for future trends.
Finalize Product
Bringing your vision to life requires meticulous attention to detail. From final adjustments to thorough testing, we ensure your product not only meets but exceeds your expectations. Our team works closely with you to ensure every feature aligns with your goals. Once completed, we guarantee a seamless handover, leaving you with a high-quality solution ready to make an impact.
Guarantee superior quality.
Tailored to your needs.
Smooth delivery process.
WHAT PEOPLE SAY
Real feedback from people I've worked with.
Don't take our word for it. See what customers are saying about us.
Don't take our word for it. See what customers are saying about us.
"We knew something wasn't right with our product but couldn't pinpoint what. Within two weeks we had a clear picture of where users were dropping off and a plan to fix it."
Alex M
Product Lead
"We knew something wasn't right with our product but couldn't pinpoint what. Within two weeks we had a clear picture of where users were dropping off and a plan to fix it."
Alex M
Product Lead
"We knew something wasn't right with our product but couldn't pinpoint what. Within two weeks we had a clear picture of where users were dropping off and a plan to fix it."
Alex M
Product Lead
"We were spending more time explaining the product to users than improving it. The audit gave us a much clearer flow and our support requests dropped almost immediately."
Sam R
Co-founder
"We were spending more time explaining the product to users than improving it. The audit gave us a much clearer flow and our support requests dropped almost immediately."
Sam R
Co-founder
"We were spending more time explaining the product to users than improving it. The audit gave us a much clearer flow and our support requests dropped almost immediately."
Sam R
Co-founder
"No fluff, no unnecessary redesign. Just a clear, honest look at what was and wasn't working. It gave us the confidence to prioritise the right changes and move forward without second-guessing."
Jordan T
Head of Product
"No fluff, no unnecessary redesign. Just a clear, honest look at what was and wasn't working. It gave us the confidence to prioritise the right changes and move forward without second-guessing."
Jordan T
Head of Product
"No fluff, no unnecessary redesign. Just a clear, honest look at what was and wasn't working. It gave us the confidence to prioritise the right changes and move forward without second-guessing."
Jordan T
Head of Product
What I Do?
Services built around making your product clearer and easier to use.
The service we offer is specifically designed to meet your needs.
The service we offer is specifically designed to meet your needs.
UX insight that helps teams improve clarity, remove obstacles, and make better product decisions.
Most products don't fail because the idea is wrong. They struggle because the experience doesn't guide users the way it needs to. I help teams identify where that's happening and what to do about it. Every service is designed to give you a clearer picture of how your product is actually performing, and a practical path forward.
UX Diagnostics
A quick, focused review of a single journey or page to surface the most obvious usability and conversion issues.
UX Diagnostics
A quick, focused review of a single journey or page to surface the most obvious usability and conversion issues.
UX Diagnostics
A quick, focused review of a single journey or page to surface the most obvious usability and conversion issues.
UX Audits
A deeper look across your product experience, highlighting where things break down, what's causing confusion, and where the biggest opportunities are.
UX Audits
A deeper look across your product experience, highlighting where things break down, what's causing confusion, and where the biggest opportunities are.
UX Audits
A deeper look across your product experience, highlighting where things break down, what's causing confusion, and where the biggest opportunities are.
Usability & Accessibility Reviews
Identifying clarity, accessibility, and trust issues that make it harder for users to complete key tasks with confidence.
Usability & Accessibility Reviews
Identifying clarity, accessibility, and trust issues that make it harder for users to complete key tasks with confidence.
Usability & Accessibility Reviews
Identifying clarity, accessibility, and trust issues that make it harder for users to complete key tasks with confidence.
UX Strategy & Prioritisation
Turning findings into a clear, prioritised action plan so your team knows what to fix first and why it matters.
UX Strategy & Prioritisation
Turning findings into a clear, prioritised action plan so your team knows what to fix first and why it matters.
UX Strategy & Prioritisation
Turning findings into a clear, prioritised action plan so your team knows what to fix first and why it matters.
User Journey Analysis
Mapping how users actually move through your product to understand where they hesitate, drop off, or lose their way.
User Journey Analysis
Mapping how users actually move through your product to understand where they hesitate, drop off, or lose their way.
User Journey Analysis
Mapping how users actually move through your product to understand where they hesitate, drop off, or lose their way.
Flow & Experience Concepts
Low-fidelity wireframes and flow concepts that give your team structure and direction before design or development begins.
Flow & Experience Concepts
Low-fidelity wireframes and flow concepts that give your team structure and direction before design or development begins.
Flow & Experience Concepts
Low-fidelity wireframes and flow concepts that give your team structure and direction before design or development begins.
ABOUT ME
Twenty plus years of making things work.
We make your spending stress-free for you to have the perfect control.
We make your spending stress-free for you to have the perfect control.
I've spent over twenty years working across brand, digital, and product design. Most of that has been in-house, embedded in teams at FTSE 100 and FTSE 250 companies, as well as consultancies. That background means I understand how products are built, how teams operate, and where things tend to go wrong. Now I work independently, helping teams get clarity on what their product actually needs to move forward.
15+
Products Label: Products designed and improved
5+
Industries Label: Sectors worked across
What Makes ME Different?
What you can expect
We bring solutions to make life easier for our customers.
We bring solutions to make life easier for our customers.
1. Clear thinking
Every recommendation is grounded in experience, evidence, and context not trends.
2. Practical insight
Findings are prioritised so teams know what to fix first and why.
Considered pace
Work is done thoroughly, with the care and attention your product deserves.
4. Direct collaboration
You work directly with me, not through layers of account management.
MY Pricing
Clear UX direction, without the guesswork.
We offer great prices, premium products and quality service for your business.
We offer great prices, premium products and quality service for your business.
£
1,500
UX Diagnostic
Focused UX review
Key friction & risk areas
High-level recommendations
Annotated screenshots
30min - Summary call
Timeline: 2–3 working days
£
1,500
UX Diagnostic
Focused UX review
Key friction & risk areas
High-level recommendations
Annotated screenshots
30min - Summary call
Timeline: 2–3 working days
£
1,500
UX Diagnostic
Focused UX review
Key friction & risk areas
High-level recommendations
Annotated screenshots
30min - Summary call
Timeline: 2–3 working days
£
3,000
UX Clarity Audit
End-to-end journey review
Usability, accessibility & trust review
Prioritised UX recommendations
30 / 60 / 90-day action plan
60min - Walkthrough session
Timeline:4–5 working days
£
3,000
UX Clarity Audit
End-to-end journey review
Usability, accessibility & trust review
Prioritised UX recommendations
30 / 60 / 90-day action plan
60min - Walkthrough session
Timeline:4–5 working days
£
3,000
UX Clarity Audit
End-to-end journey review
Usability, accessibility & trust review
Prioritised UX recommendations
30 / 60 / 90-day action plan
60min - Walkthrough session
Timeline:4–5 working days
£
5,500
UX Clarity Sprint
Priority flow or feature deep dive
Low-fidelity wireframes
Content & messaging clarity review
UX & product strategy alignment
Implementation-ready next steps
Timeline: 7–10 working days
£
5,500
UX Clarity Sprint
Priority flow or feature deep dive
Low-fidelity wireframes
Content & messaging clarity review
UX & product strategy alignment
Implementation-ready next steps
Timeline: 7–10 working days
£
5,500
UX Clarity Sprint
Priority flow or feature deep dive
Low-fidelity wireframes
Content & messaging clarity review
UX & product strategy alignment
Implementation-ready next steps
Timeline: 7–10 working days
£
5,500
UX Clarity Sprint
Priority flow or feature deep dive
Low-fidelity wireframes
Content & messaging clarity review
UX & product strategy alignment
Implementation-ready next steps
Timeline: 7–10 working days
Is this right for my product?
This is best suited to live products or websites with real users. If you’re pre-launch or still validating an idea, I’ll usually recommend a lighter diagnostic first.
Is this right for my product?
This is best suited to live products or websites with real users. If you’re pre-launch or still validating an idea, I’ll usually recommend a lighter diagnostic first.
Is this right for my product?
This is best suited to live products or websites with real users. If you’re pre-launch or still validating an idea, I’ll usually recommend a lighter diagnostic first.
What do you need from me to get started?
Access to the product, basic analytics (if available), and a short context overview. I’ll guide you through exactly what’s needed upfront.
What do you need from me to get started?
Access to the product, basic analytics (if available), and a short context overview. I’ll guide you through exactly what’s needed upfront.
What do you need from me to get started?
Access to the product, basic analytics (if available), and a short context overview. I’ll guide you through exactly what’s needed upfront.
Will this include design or UI changes?
The audit focuses on insight, clarity, and direction. Visual concepts or wireframes are included in the Clarity Sprint, not the audit.
Will this include design or UI changes?
The audit focuses on insight, clarity, and direction. Visual concepts or wireframes are included in the Clarity Sprint, not the audit.
Will this include design or UI changes?
The audit focuses on insight, clarity, and direction. Visual concepts or wireframes are included in the Clarity Sprint, not the audit.
What happens after the audit?
You’ll receive a clear action plan. Some teams implement internally; others continue with design, testing, or strategy support.
What happens after the audit?
You’ll receive a clear action plan. Some teams implement internally; others continue with design, testing, or strategy support.
What happens after the audit?
You’ll receive a clear action plan. Some teams implement internally; others continue with design, testing, or strategy support.
get ın touch
Need a second set of eyes?
If you're unsure what's working or what isn't, a fresh perspective can help. Reach out anytime to talk things through and figure out the best next step for your product.